Every AUX unit Kingdom Jewel sells is backed by our own local team — not an overseas call center. Spare parts, warranty claims, and troubleshooting all go through the same number: +962 79 0322 222.
AUX systems sold by Kingdom Jewel are covered by up to a 5-year warranty. Contact our team for the exact coverage terms on your specific model.
Kingdom Jewel keeps genuine AUX spare parts locally, backed by our own ISO 9001-certified assembly and testing facility in Jordan — so repairs don't wait on a slow overseas order.
Control-board faults are one of the most common repairs on any AC system. Our technicians carry common replacement boards to get your unit back up and running with minimal downtime.
AUX units display a fault code on the indoor unit or remote when something needs attention. Call us with the code shown and our technicians can diagnose the issue quickly, often before a visit is even needed.
Common questions about warranty, parts and maintenance.
Coverage varies slightly by model and component. Contact our team with your unit's model and purchase date and we'll confirm exactly what's covered.
Call +962 79 0322 222 and tell us the code shown on the display or remote. Our technicians can often tell you what it means and whether a technician visit is needed right on the call.
We stock parts for current and recent AUX models locally. For older or discontinued models, contact us and we'll check availability or sourcing options.
Contact us at +962 79 0322 222 or info@auxjo.com with your location and we'll confirm coverage and scheduling for your area.
Reach our local team directly — no overseas call center.